FAQ’s

1. Where do you ship?
We currently ship within Europe and North America. For other regions, please reach out to us at sundaegarments@gmail.com

2. What are your shipping times?
Our shipping times range from 7-14 business days, depending on your location. Please note that made-to-order items may take up to 4 weeks to produce before shipping.

3. Do you offer express shipping?
We don’t currently offer express shipping, as each piece is carefully crafted to order or made in small batches. This approach aligns with our commitment to sustainable, slow fashion.

4. Can I return or exchange items?
Yes, we accept returns and exchanges within 14 days of delivery, as long as the items are unworn and in original condition. To start a return, please email us at sundaegarments@gmail.com

5. What does “made to order” mean?
Certain items are crafted specifically for you once an order is placed. This approach reduces waste and ensures each garment is produced with care. Please allow up to 4 weeks for made-to-order items.

6. How do I care for my garment?
To preserve the quality of your garment, we recommend hand washing or using a gentle machine cycle, with air drying..