Returns & Shipping
Shipping
Where We Ship: We currently ship to Europe and North America. For other destinations, please reach out to us at sundaegarments@gmail.com.
Shipping Times: Orders are shipped within 7-14 business days, depending on your location. For made-to-order items, please allow up to 4 weeks for production prior to shipping.
Shipping Costs: Shipping costs are calculated at checkout based on your location.
Returns & Exchanges
Return Policy: We accept returns and exchanges within 14 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached.
How to Return: To start a return or exchange, email us at sundaegarments@gmail.com with your order number and details. We’ll provide instructions for returning the item.
Refunds: Refunds are processed once we receive and inspect your returned item. Please allow 7-10 business days for the refund to appear on your original payment method.
Made-to-Order Items
Certain items are crafted specifically for you once an order is placed. Due to the personalised nature of these items, made-to-order pieces cannot be returned or exchanged. Please allow up to 4 weeks for production.
Questions?
If you have any questions regarding shipping or returns, feel free to contact us at sundaegarments@gmail.com.